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User Conditions


The information on our website is correct to the best of our knowledge at the time it was published. However, Nord Stream AG does not assume liability for the accuracy of the content of this website. Any forecasts or projections represent current expectations of future developments. As with any projection or forecast, they are inherently susceptible to uncertainty and changes in circumstances, and Nord Stream AG is under no obligation to update or alter its statements resulting from future events or other factors. Nord Stream AG is not responsible for external sources its website may link to. Insofar as online links to external companies are available, the data protection information does not extend to them. A liability for the contents of external links cannot be assumed despite careful control of the contents.

Data collection

Who is responsible for the data collection on this website?

Nord Stream AG
Industriestrasse 18
6302 Zug
Phone: +41 41 766 91 91
Fax: +41 41 766 91 92
E-mail: info@nord-stream.com

Commercial Register Canton Zug; Registration number: CHE-112.660.698

For general enquiries, please send an e-mail to legal@nord-stream.com or contact our office.

What rights do you have regarding your data?

In principle, you have the rights to information, correction, deletion, restriction, data transferability, objection and revocation with reference to your personal data. If you have given us your consent, you can revoke it at any time with effect for the future. If you have any questions, suggestions or requests, please contact legal@nord-stream.com.

The purposes of data processing by the data controller and third parties:

We process your personal data only for the purposes stated in these user conditions. Your personal data will not be passed on to third parties for purposes other than those mentioned. We will only pass on your personal data to third parties if:

  • you have given your express consent,
  • processing is required to process a contract with you,
  • the processing is necessary to fulfil a legal obligation,
  • the processing is necessary to protect legitimate interests and there is no reason to believe that you have an overriding interest worthy of protection in not disclosing your data.

Collection of general information when you visit our website:

When you access our website, information of a general nature is automatically collected by means of a cookie. This information (server log files) includes the type of web browser, operating system, domain name of your Internet service provider and similar information. This is exclusively information that does not allow any conclusions to be drawn about your person.

This information is technically necessary to correctly deliver the content you have requested from websites and is mandatory when using the Internet. It is processed for the following purposes:

  • ensuring a trouble-free connection to the website,
  • ensuring smooth use of our website,
  • the evaluation of system security and stability, as well as
  • other administrative purposes.

The legal basis for the temporary storage of personal data and log files is the legitimate interest. The legitimate interest exists:

  • to deliver the contents of our website correctly,
  • to optimise the contents of our website,
  • to provide law enforcement authorities with the information necessary for law enforcement in the event of a cyber attack,
  • to further improve our Internet presence, and
  • to collect statistical data.

This data is not stored together with other personal data. The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. We do not use your data to draw conclusions about you personally. Anonymous information of this kind may be statistically evaluated by us to optimise our Internet presence and the technology behind it.

Additional information on the collected personal data and data processing for specific services can be found in the following chapters.

Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (following: Google). The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses "cookies", which are text files placed on your computer to help the website analyse how users navigate the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the United States and stored there. However, due to the activation of IP anonymisation on our website, Google will reduce your IP address beforehand, within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide the website operator with further services associated with website and Internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.

The purposes of data processing are to evaluate the use of the website and to compile reports on activities on the website. Other related services will then be provided based on the use of the website and the Internet. The processing is based on the legitimate interest of the website operator.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

In addition, or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking on this link to install an opt-out cookie on your device. This will prevent Google Analytics from collecting data for this website and for this browser in the future as long as the cookie remains installed in your browser.

More information on how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

We delete the data collected by Google Analytics automatically after 14 months.

Adobe Typekit

We use Adobe Typekit for the visual design of our website. Typekit is a service of Adobe Systems Software Ireland Ltd., 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland, which gives us access to a font library. To include the fonts we use, your browser must connect to an Adobe server in the United States and download them. Adobe receives the information that our website has been accessed from your IP address. For more information about Adobe Typekit, please see Adobe's privacy policy, which you can access here: https://www.adobe.com/privacy/policy.html

Embedded YouTube videos

On some of our websites we embed YouTube videos. YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA is the operator of the corresponding plug-ins. When you visit a page with the YouTube plugin, a connection to Youtube servers is established. Youtube will be informed which pages you visit. If you are logged into your Youtube account, Youtube can assign your surfing behaviour to you personally. You can prevent this by logging out of your YouTube account beforehand.

If a YouTube video is started, the provider uses cookies that collect information about user behaviour. If you have deactivated the storage of cookies for the Google Ad program, you will not have to reckon with such cookies when viewing YouTube videos. Youtube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the saving of cookies in your browser. Further information on data protection at Youtube can be found in the provider's data protection declaration at: https://policies.google.com/privacy?hl=en&gl=de

Usage of Data Information Fund

If you register to use the Data and Information Fund (DIF), the following personal data about you will be collected:

  • name and surname
  • titles
  • organisation and your position in it
  • address
  • e-mail address
  • provided reason for registration
  • information, if you will use the DIF data commercially or not (only the latter is possible)
  • personal data collected and anonymized by Google Analytics (please see respective chapter above)

If you log into your account after successful registration, certain data will also be saved in addition to your user name. These are so-called log files which store the information when a user logged in, how often and when the search function was used, when which error occurred, what information a user requested and when the authorised download was carried out as well as access attempts by unauthorised users. The IP address, time and date, the request URL and browser information might be stored in this regard.

The mentioned personal data is processed for the purpose of making available the DIF data or for the successful provision of the service and its improvement as well as for monitoring correct use (use only for academic, research, educational, and governmental purposes; see DIF Data Use Conditions) and for security/access control purposes.

The personal data may be evaluated by our website operator within the scope of their assignment by us; no other disclosure will take place.

The user may request deletion of his account by notifying us. If a user has not logged in for six months, an e-mail will be sent to validate the account. The account will then be deactivated without further logging in. The personal data will be deleted as soon as the data is no longer required by us for the purposes mentioned and/or no legal retention obligations are taking precedence over the deletion request. It should be noted that the order history might remain stored but without personal reference.

Your personal data will be processed on the basis of your consent by registering or logging onto the website. Please note that failure to provide the requested data would make it impossible to use the service.

Personal data in case of contacting us

If you contact us regarding any questions by e-mail, you give us your voluntary consent for the purpose of contacting us. A valid e-mail address is required for this purpose. This is used to assign the request and then reply to it. The specification of further data is optional. The information you provide will be stored for the purpose of processing your inquiry and for possible follow-up questions. After your request has been processed, your personal data will be deleted.


The content and design of the website is subject to copyright. Pages and content may only be duplicated with the prior consent of Nord Stream AG, unless the duplication is of a nature which does not require consent, in accordance with legal stipulations.

Changes to our data protection regulations

We reserve the right to adapt user conditions to always complies with current legal requirements or to implement changes to our services in the user conditions, e.g. when introducing new services. All changes and additions are at the sole discretion of the company. Current status is 18. December 2018.

The new user conditions will then apply for your next visit.

Further questions

If you have general enquiries or any questions about data protection, please send an e-mail to press@nord-stream.com.